Help Center / Account & Billing

Account & Billing

Manage your profile, password, and subscription all from one place.

Accessing Your Account

Click your name in the top-right navigation bar and select Account. The Account page has three sections: User Information, Password, and Subscription.

User Information

Update your first name and last name from the User Information card. Your email address is displayed here but cannot be changed directly — contact support if you need to update your email.

Password

To change your password, enter your current password followed by your new password (twice to confirm) and click Change Password.

Google sign-in users: If you signed up with Google, password management is handled by your Google account. The password section will indicate this.

Subscription

The Subscription card shows your current plan, number of websites included, and your next renewal date.

Subscribing for the First Time

If you don't have an active subscription, a plan selection widget appears here. Choose Basic ($14.99/mo) or Pro ($19.99/mo) and complete checkout via Stripe. Your subscription activates immediately.

Managing an Existing Subscription

Click Manage Billing to open the Stripe billing portal, where you can:

  • Upgrade or downgrade your plan
  • Update your payment method
  • View past invoices and receipts
  • Cancel your subscription

Canceling Your Subscription

Cancel from the Stripe billing portal. Your site stays live until the end of the current billing period. You won't be charged again after canceling. You can resubscribe at any time from the Account page.

Note: If your subscription lapses, your website will remain in your account but may be taken offline. Resubscribe to restore full access.

Subscription Renewal Issues

If a payment fails, you'll receive an email notification. Update your payment method in the Stripe billing portal to avoid service interruption. Stripe automatically retries failed payments before canceling.

Plan Comparison

Feature Basic Pro Advanced
Websites 1 1 Custom
AI website builder
Static hosting & SSL
Email forwarding
Done-for-you build
Price $14.99/mo $19.99/mo Talk to sales

Frequently Asked Questions

Can I change plans?

Yes. Use Manage Billing to upgrade or downgrade. Upgrades take effect immediately; downgrades apply at the end of the current billing cycle.

Is there a refund policy?

We offer a 14-day money-back guarantee. Contact support within 14 days of subscribing for a full refund.

What payment methods are accepted?

All major credit and debit cards are accepted through Stripe. Payment details are never stored on our servers.